Refund & Cancellation Policy

At Greek Peak Mountain and Hope Lake Lodge, we are committed to providing our guests with an exceptional experience. We understand that plans can change, so our return and cancellation policy is designed to offer flexibility while ensuring fairness for all our guests. Whether you’re booking accommodations, activities, or events, our policy outlines the conditions for refunds, cancellations, and modifications to ensure a smooth and transparent process.

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Cancellation Guidelines

1. Snow Ticket Activities

Cancellations: The full amount is non-refundable.

2. Ski & Board Season Passes

Cancellations: Ski and board season passes are non-refundable and do not roll over under any circumstances, including for medical reasons or relocation.

3. Adventure Center, Hope Lake Park, Bike Park, Cascades Waterpark & Waterfall Spa

Cancellations: Receive a raincheck, valid for 12 months.

4. Campgrounds

Cancellations:
10 Days or More Notice: Receive a refund minus a $25 cancellation fee.
Less Than 10 Days’ Notice: Receive a camp credit, minus a $25 cancellation fee.

5. Hope Lake Lodge (including Group Blocks)

Cancellations:
14 Days or More Notice: Receive a refund, minus a $50 cancellation fee.
Less Than 14 Days, More Than 72 Hours’ Notice: We’ll refund you, minus the deposit. For one-night reservations, the full amount is non-refundable.
Within 72 Hours of Your Stay: The full amount is non-refundable.
Holiday Periods: Cancellations made within 14 days of your stay are non-refundable.