Amenities & Guest Services

Spa attendant greeting a guest at the spa front desk

Waterfalls Spa is open! Your relaxation getaway awaits!

Hope Lake Lodge has amenities and guest services that span the interests and needs of your entire group. Your vacation will be more enjoyable if everyone is doing what they enjoy the most. Trade ordinary days for days filled with fun and discovery at this Trip Advisor “Travelers Choice” hotel.

Fitness and Leisure at the Lodge

  • Cascades Indoor Waterpark: Enjoy Cascades Indoor Waterpark, our 41,000 sq. ft. indoor water park containing more than 150,000 gallons of water and over 500 feet of slides.
  • Waterfalls Spa: Escape to Serenity in our luxurious Waterfalls Spa, offering the finest treatments from around the globe to provide relaxation and rejuvenation.
  • Fitness Center: Our state of the art fitness center, located on the first floor, offers the latest Precor equipment, open 24 hours a day via your room key. An adult must accompany children under 14 years of age.
  • Starlight Arcade: Enjoy hours of fun at Starlight Arcade, testing your luck on over 40 of the latest & greatest arcade hits. We have plenty of ticket redemption games and prizes seven days a week.

Fitness and Leisure Nearby the Lodge

  • Greek Peak Mountain: Across the street from Hope Lake Lodge is Greek Peak Mountain, the premier destination for skiing & boarding in New York. Our popular Kids World children’s programs introduce just the right mix of instruction, supervision, and fun! Shuttle service is provided from the Lodge to the Mountain.
  • Downhill Bike Park: During the summer season, the mountain is transformed into our lift-served Downhill Bike Park! Our friends at Mountain Top Bicycles provide rentals including bikes, full-face helmets & protective padding.
  • Outdoor Adventure Center: The Outdoor Adventure Center is ready to deliver enough adrenaline-pumping excitement and adventure to make a memorable experience for the whole family. Activities include Zip Lines, Mountain Coaster, Aerial Ropes Course, Snow Tubing, and more.
  • Nordic Center at Hope Lake Park: The Nordic Center offers you the perfect setting for cross country skiing and snowshoeing. Rentals and tickets available at the Outdoor Adventure Center.
  • Mountain Bike Rentals: Cross Country mountain bikes are available to rent from June – October at the Outdoor Adventure Center. These bikes can be ridden on trails at Hope Lake Park but are not available for use at the Downhill Bike Park
  • Town of Virgil Hope Lake Park: Just steps from Hope Lake Lodge to the north, the Town of Virgil Hope Lake Park offers a variety of outdoor activities for all ages and abilities. Activities there include Hope Lake Beach, sand volleyball, non-motorized boat rentals, fishing, hiking, and swimming. The pavilion can be rented for parties & events throughout the summer season
  • Hiking Trails: Enjoy a nature walk around scenic Hope Lake or launch your own wilderness adventure on the renowned Finger Lakes Trails nearby.
  • Disc / Frisbee Golf: Our 9-hole (expanding to 18!) Disc Golf course weaves its way through the trails at Hope Lake Park.

Guest Services

Due to Covid-19 the Bearfoot Den Activities Center, Valet Parking and Shuttle Service  is not operational.

  • 24/7 Front Desk
  • Banking Services: ATM is located in the hotel lobby.
  • The Bearfoot Den Activities Center: Visit the Bearfoot Den Children’s Activities Center, where you can enjoy Wii challenges, creative crafts, board games, books, and puzzles. Check out our daily children’s programs that include Pajama Jam, Movie Mania & Munchies, Pizza Parties, Scavenger Hunts and more! Fees may apply.
  • Catering: Our professional staff offers an exquisite array of menu choices for your business meetings and banquets. Business office hours are Monday through Friday from 8:00 am – 5:00 pm.
  • Concierge Desk
  • Conference & Banquet Facilities: Greek Peak has eight meeting rooms of various sizes and over 2,500 acres of property. Our newest addition, the Acropolis, offers 4,100 sq. ft. of unobstructed open space which can accommodate 400 people. Complimentary valet and shuttle service can be arranged for any event. Using adjacent areas, we offer ample space and flexibility that can accommodate up to 1,000 people.
  • Copy Services: Available for a nominal charge at the front desk.
  • Cribs and Rollaway Beds: Available on a first-come, first-served basis. There is a nominal charge for rollaways. No charge for cribs.
  • Starbucks Gift Shop: Located just off the lobby.
  • Fax Services: Available for a nominal charge at the front desk.
  • Internet Access: Complimentary wireless internet access is available in your room and throughout the property.
  • Laundry: Coin-operated washers and dryers are located on the First Floor.
  • Newspapers: A complimentary USA Today is available Monday through Friday in our lobby.
  • Parking: Complimentary valet parking is available to hotel guests. If self-parking your vehicle, always lock it. Please do not leave valuables inside your vehicle. Hope Lake Lodge can not be held responsible for lost or damaged items left in vehicles.
  • Room Service: Available 24 hours. Limited menu after hours.
  • Shuttle Service: Shuttle Service is available seasonally. Contact the front desk.

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