Job Title:                Reservationist
Reports To:           Reservation Mgr
FLSA Status:          Non-Exempt
Salary:                    $14/hr

Come work where you play throughout the year. Greek Peak Mountain Resort is currently looking for Reservationist, this position is part-time and year-round.

(Other duties may be assigned.)

  1. Assist guests by selling future reservations.
  2. Promptly follow up with guest inquiry leads for second chance bookings.
  3. Answer telephone calls and emails in a prescribed and professional manner.
  4. Maintain potential and current guest profile information.
  5. Assist customers with questions regarding their existing reservations.
  6. Provide concierge services with general knowledge of the property and surrounding area including restaurants, entertainment, special events and general directions.
  7. Strong ability to multi-task and pay close attention to detail.
  8. Effectively manage daily correspondences and operational tasks to exceed customer expectations and expand customer base. *
  9. Display effective computer literacy and be familiar with MS Office software (Outlook, Word, Excel). NAVIS Certification, Applications & Software knowledge a plus.
  10. Professional customer service nature with a desire to succeed.
  11. Exceptional verbal and written communication skills.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  1. Must be 18 years of age
  2. Excellent customer service skills
  3. Efficient, well organized, and able to handle a variety of duties simultaneously
  4. Energetic, enthusiastic and motivational
  5. Ability to explain various resort options to guest.
  6. Professional manner, discretion, and appearance
  7. Excellent verbal and written skills
  8. Able to show initiative and make decisions
  9. Proficient in appropriate computer skills and office equipment.
  10. The employee is regularly required to use hands to finger, handle, feel or operate objects, tools, or controls and reach with hands and arms
  11. Ability to lift 25 lbs.
  12. Willingness to work a varied work schedule including days, nights, weekends and holidays


  1. Free passes for employees (nominal fee of $15.00 for the RFID card) along with discounted learn to ski lessons.
  2. Discounted season passes for dependent.
  3. Additional discounts on lodging, food, gear, and during the summer on mountain biking.
  4. Excellent training and professional development.
  5. Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (All full-time staff-1st of the month after 30 days of employment).
  6. For all seasonal, full-time and part-time staff GPMR offers tele-health benefits for a nominal fee.

Greek Peak Mountain Resort, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Department: Call Center Hope Lake Lodge
Employment Status: Part Time
Location: Hope Lake Lodge

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